DFDSの受賞歴
DFDSは、世界最優秀フェリー運航会社（WORLD'S LEADING FERRY OPERATOR）です！
また、一般のお客さまや旅行専門家の投票に基づき、旅行業界のオスカーとも言われる、ワールド＆ヨーロッパトラベルアワード（the World and Europe Travel Awards）も受賞しています。こうした賞を何年にもわたり連続受賞していることは、大変な名誉です。
これらの賞では、当社のカスタマーサービスへの取り組みが認められました。当社が常に、お客さまのフィードバックに基づいてサービス強化に努めるとともに、ソーシャルメディアを通じてお客さまと関わり合ったり、船内施設を改善したりしていることの結果です。DFDSは、お客さまの旅がお客さまにとって大切であることを理解しており、当社のフェリーをご利用いただいた旅のすべてが特別なものになることを目指しています。DFDSで旅をしていただければ、当社がヨーロッパや世界において最高クラスのフェリー運航会社である理由がおわかりいただけると思います。
With you all the way
In so many ways, we don't really see these journeys as ‘work'. Being dedicated to hospitality, it feels only natural to us to do everything we can to make your experience the best it can be – to immerse you in an unforgettable journey that we share with you and cherish as much as you do. This is our home, and we invite you aboard to make it your home for as long as you’re our esteemed guests and fellow travellers.
We see it as a real privilege to travel the seas and experience the destinations we visit, and we want you to feel the same while we share these unique experiences together. We know now much they’ll mean to you, and we look forward to meeting you and welcoming you to our community of friends.
It’s a genuine pleasure.
The DFDS difference
DFDS is all about the finer details that turn a really good experience into an amazing one. For us, ‘good’ isn’t good enough, so we dedicate ourselves to continuously finding ways to do things better.
Of course, your time with us is precious. From your first encounter with DFDS, throughout your journey and all the way to our fond farewells, we know how much the details matter. They are the difference.
We see our dedication to your journey as integral to a superior experience, and why we're widely established and recognised as the world's best.
And of course, making a difference will always extend to the positive social and environmental Impact we can have at every touchpoint. Because that feels good, too.
